The first step in setting up your Support Ticket System is to install WordPress and the SUPPORT TICKET SYSTEM plugin itself. It’s highly encouraged for you to always have the latest version of WordPress installed, this will also keep your site being more secure. But before doing so, you should check that your hosting environment meets our minimum requirements.
- PHP 5.6 or greater
- MySQL 5.6 or greater
- WP Memory limit of 64 MB or greater (128 MB or higher is preferred)
Important quote from WordPress site:
Hosting is more secure when PHP applications, like WordPress, are run using your account’s username instead of the server’s default shared username. The most common way nowadays for hosting companies to do this is using suPHP. Just ask your potential host if they run suPHP or something similar.
We have tested it with Mac, Windows and Linux. You should also check WordPress minimum requirements and ensure your host can comply with.