Main Features

All features in one Submit Ticket System plugin
EASY TO USE

Just get and reply as email system via private ticket. It is very simple to use.

REALTIME REPORT

You can view/check report anytime, anywhere at realtime. Can to know number ticket replied, closed or not answer for each supporter.

UNLIMITED PRODUCT

STS can use for unlimited products. All update are lifetime and FREE forever.

UNLIMITED MESSAGES

For each ticket/topic, you can create unlimited message until close.

MULTI SUPPORTER

You can create many supporter as you want and they are same role.

CUSTOMER FEEDBACK

After ticket/topic closed, system will send a email to get quality supporter feed back. Base on that improve better.

Manage via FRONTEND

Clients can register to your website and interact with system
Login - Register

Clients can create their own account by using the signup form, then create topic/ticket.

Profile Manager

After login to system, users can manage their properties, change email, password, signature and more.

Submit Ticket Once

Your clients can submit ticket and register account at the same time.

Notification

Your clients will get notification via email when ticket had replied, and it can on/off as they want.

Manage via BACKEND

Admin have more options to manage users, tickets, customers and others.
Topics Filters

Admin can search by subject or filter follow category or base on status

Follow Topics

Admin/Supporter can follow any topics to get notification as they want.

Change Status Topic

Whatever want Close/Unclose topic, supporter can do that easy by change Status feature.

Current Notes

When supporter processing but need leave out, this will help supporter store information, when rollback to know where need to continue.

Customers Manager

Admin/Support can search, edit, update or delete clients/customers anytime.

Supporter Management

Admin manages all supporter, can create, delete or change anything related supporter there.

Create Owner Template

Supporter can use public template ticket or create a private ticket template. This will help for reply faster.

Predefine Mail Template

Admin can create content template email which will send when action happen.

Category Management

Admin manage all categories/products which system support to

Realtime Report

Look up report for system anytime, anywhere. All information are up to date and real time.

READY TO BUILD YOUR PRIVATE TICKET SUPPORT?

Easy to use, Friendly & Flexible with users, Powerful Features, Advanced Functions.

DOWNLOAD FOR FREE