Support Ticket System Plugin is boosted with unlimited tickets, unlimited agents, it provides many awesome features for your support system.
After you install and active Support Ticket System plugin, there are many features:
- Tickets menu.
- Management area for Admin/leader/supporter.
- Report area for admin
- Top bar area includes: welcome, sumbmit ticket button, notification area, user information area.
- Main content.
1. Tickets menu
Tickets menu collects all tickets: tickets request, all tickets, tickets response, tickets processing, my tickets following, my all tickets, ticket closed.
Tickets menu on support sysytem
2. Management area for supporter
Management area for supporter: Supporter can manage or search customer list, create & use the template.
Management area for supporter on support sysytem
3. Management area for admin/leader
Management area for admin/leader : Admin/leader has full permission, manage all tickets, categories.
Management area for admin/leader on support sysytem
4. Report area for admin
Report area for admin: Admin can manage rating report and supporter report.
Report area for admin on support sysytem
5. Top bar area
Top bar area on support sysytem
6. Main content area
Main content area on support sysytem